MANAGEMENT AND ORGANIZATION OF PHARMACY
Academic year and teacher
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- Versione italiana
- Academic year
- 2021/2022
- Teacher
- GAIA COLOMBO
- Credits
- 6
- Didactic period
- Primo Semestre
- SSD
- CHIM/09
Training objectives
- -To provide information on the job and the Pharmacy business management
-To create a link between academic studies and the everyday
-To raise awareness before Training starts
- Provide the main tools and some methods of management and organization
- Take into consideration the most important aspects of communication and communication strategy
- Present the action of the pharmaceutical industry and the scientific information on drugs
- Provide the basic elements of management education: The pharmacist manager
- Mention the management of human resources in pharmacy Prerequisites
- None.
Course programme
- -The origin of Pharmacy in Europe. Pharmacy in the National Health System-
Types of prescription. Analytical Examination. Types of drugs (medicinal products). Abuse and misuse of medical products (drugs). Medicinal products Advertising. Expired or withdrawn from the market. Information Technology in the Pharmacy. Managing Programmes. Indirect Retailing Distribution. Direct retailing distribution. Medicinal Products Retailing On Behalf of Local Health Authority. The market in the Pharmacy. Pharmacy Services. Pharmaceutics Laboratory. Rules for a good Preparation. Pharmaceutical Expense. Drugs Outlet in Supermarkets . Parapharmacies. Modern Pharmacy Furnitures. Management Economic and Financial Aspects. Vigilance on medical products. Safety. Hazardous Waste. Privacy. HACCP. Traineeships. Ethics and Code of Ethics.
Supervision and Monitoring of ASL and NAS. Conclusions.
- The tools and methods of business management for the pharmacist holder. Organizational Tools. The communicational tools. Communication and information science of the drug and pharmaceutical market. Effective communication with the patient. The evolution of the SSN, the role of services in the pharmacy. The medicine of the territory. Elements of pharmaceutical marketing. Placement of drugs. Target doctor and Target pharmacist. Elements of management training. Personal leadership and professional leadership. The pharmacist manager - successful managerial behavior. Organizational policies and motivational people management. The organizational behavior. Working for projects. Govern change. The pharmacy staff - The management of human resources. The motivation of the staff. The customer orientation of staff. Working in teams. Identification of responsibilities. Team play and focus on the objectives. conclusions Didactic methods
- Oral lectures.
Learning assessment procedures
- Written examination by means of open questions to answer.
Reference texts
- Lucia Carletti-Preparation to Pharmacy Professional Traineeship.
Order of Pharmacists –Pesaro and Urbino Editions
Teachers PowerPonts files
Gestire i collaboratori di P. Boschi e L. Sprugnoli Ed. Giunti Demetra
Gioco di squadra di G.P. Quaglino e G. Cortese Ed. R. Cortina
Teamwork di n. Fedel A. Varriale A. Fedel Ed. Il Sole 24ore
Coaching di S. Tassarotti M. Varini Ed. Il Sole 24ore
Motivare di G. Cortese Ed. R. Cortina
Leadership e Change Management di P.L. Floris Ed. Franco Angeli
E’ ora di cambiare di J.P. Kotter Ed. Sperling & Kupfer
Lavorare per obiettivi di Larrie A. Rouillard Ed. Franco Angeli
Problem solving con Creatività di Fabio Ciuffoli Ed. Franco Angeli
