DESIGN ORGANISATIONAL AND PERSONNEL MANAGEMENT IN HEALTHCARE
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- Versione italiana
- Academic year
- 2019/2020
- Teacher
- MARILENA BACILIERI
- Credits
- 6
- Didactic period
- Primo Semestre
Training objectives
- HOSPITAL AND COMMUNITY CARE ORGANISATION
On completion of the course the student is expected to have acquired skills in:
-Organisation and an understanding of professional relationships.
-analysis of healthcare organisation.
-analysis of rehabilitation in healthcare setting
-analysis of organisation models and professional development
IMPLEMENTATION AND CONDUCT OF OPERATIONAL PROCESSES FOR RESOURCE MANAGEMENT
Knowing the sources of law that characterize welfare organizations and of rehabilitation.
Knowing the basics and models of the organization, declined in health reality.
Know and to be able to assess leadership styles
Dealing with the new models of "diversity and universality" of the coordination of resources activities and of "lean organization"
Design a structure and its organic sizing.
Knowing the tools for staff recruitment. Assess, monitor and maintain staff skills
METHODOLOGY OF ANALYSIS AND ASSESSMENT OF HEALTHCARE COMPLEXITY
On completion of the course the student is expected to have acquired skills in :
-theory of “complexity” and elements which denote “complexity” of clinical healthcare of patients using healthcare services.
-concept of indicators and differentiation of elements which characterise indicators of processes, results and outcomes.
-healthcare assistance based on principles of “complexity”.
-organisational and healthcare changes in the various healthcare professions which use the model of “complexity”.
-technical proposals of Ministry of Health and Regional Administration on the development of skills in the health professions. Prerequisites
- Knowledge of the language of public health. Basic knowledge of management and organizational analysis methodology.
Course programme
- HOSPITAL AND COMMUNITY CARE ORGANISATION
Organisational analysis
Models of complexity in rehabilitation
Analysis of some regional models of professional integration
Clinical care in rehabilitation
IMPLEMENTATION AND CONDUCT OF OPERATIONAL PROCESSES FOR RESOURCE MANAGEMENT
The regulatory environment and rehabilitative care settings and for the organization of activities and human resources: interactive analysis of the sources, the PSN, the PSSR, Networks Rehabilitation for disease, the National Plan outcomes, the DGR 427/2009, the guidelines for Rehabilitation, the Standard and rehabilitation programs of wide area and regional area; models of organization and organizational planning; the declination of the models in healthcare; diversity and universality of the activities of personnel management; profile role, evaluation and maintenance of skills, the downsizing according to the standards, calculation and monitoring of workloads, tag management contract.
ASSESSMENT OF HEALTHCARE COMPLEXITY
-Complexity in accordance with Morin: complexity applied to clinical care, intensity of care.
-Nursing process and complexity of healthcare. Type and homogeneity of care and evaluation of complexity in order to organise clinical care.
-Current organisation and healthcare and the need for innovation.
-roles of healthcare professionals.
-Professional perimeters and redefinition of the concept of autonomy and accountability in teamwork. Didactic methods
- HOSPITAL AND COMMUNITY CARE ORGANISATION
Frontal lessons, group work
IMPLEMENTATION AND CONDUCT OF OPERATIONAL PROCESSES FOR RESOURCE MANAGEMENT
Interactive lectures, analysis and guided research in databases, group work
METHODOLOGY OF ANALYSIS AND ASSESSMENT OF HEALTHCARE COMPLEXITY
Frontal lessons, analysis and group work Learning assessment procedures
- HOSPITAL AND COMMUNITY CARE ORGANISATION
Presentation of a project work
IMPLEMENTATION AND CONDUCT OF OPERATIONAL PROCESSES FOR RESOURCE MANAGEMENT
The exam will focus in two forms, depending on progress of work of the groups and the deepening of specific themes of the program:
- Presentation of a project work in .doc and .ppt - evaluation according to predefined criteria (adherence to the mandate, clear objectives, expressed methodology, process and outcome indicators present, necessary resources and anticipated costs, results and conclusions) - max 3 points each criterion - maximum exposure time 30 minutes
- Written exam with open questions 9 and maximum 6 response lines for each - max 3 points for each answer, no answer is worth 0 - maximum time 2 hours
METHODOLOGY OF ANALYSIS AND ASSESSMENT OF HEALTHCARE COMPLEXITY
Assessment of analysis carried out and group work produced in class
THE FINAL GRADE IS A WEIGHTED AVERAGE OF THE MARKS OBTAINED IN EACH TESTS. Reference texts
- HOSPITAL AND COMMUNITY CARE ORGANISATION
Casati G., Panella M., Di Stanislao F., Vichi M.C., Morosini P., Gestione per processi professionali e percorsi assistenziali, Progetto Formazione Qualità ISS, ARM, MS. Manuale 1, Terza Edizione marzo 2005
Regione Autonoma Friuli Venezia Giulia , Piano regionale della riabilitazione: per una continuità assistenziale nelle fasi di acuzie, post-acuzie e cronicità, Settembre 2004
Consiglio Sanitario Regionale Regione Toscana, Documento regionale di indirizzo sui Percorsi Riabilitativi, giugno 2003
IMPLEMENTATION AND CONDUCT OF OPERATIONAL PROCESSES FOR RESOURCE MANAGEMENT
Dlgs 502/92 e 517/93; Dlgs 229/99
Report Salute 2014 e Piano Nazionale Esiti
DPCM 29/11/2001
Piano Sociale e Sanitario E.R. 2008-2010; proroga DGR 284/2013
DGR 427/09
Piano di indirizzo per la Riabilitazione 2010
PSN 2011-2013
LEA – Territorialità 18/10/06
Zangrandi A., Economia e management per le professioni sanitarie, McGraw-Hill 2011
Mintzberg H., La progettazione dell’organizzazione aziendale, Il Mulino 1996
Casati G., Panella M., Di Stanislao F., Vichi M.C., Morosini P., Gestione per processi professionali e percorsi assistenziali, Manuale 1, Terza Edizione marzo 2005
Pennini A, Barbieri G., La responsabilità del coordinatore delle professioni sanitarie, McGraw-Hill 2011
Pennini A., Strumenti di management, McGraw-Hill 2013
Fillingham D., Lean healthcare, Franco Angeli 2010
Carlo Calamandrei, Manuale di management per le professioni sanitarie, McGraw-Hill Education 2015
Slides by the teacher
METHODOLOGY OF ANALYSIS AND ASSESSMENT OF HEALTHCARE COMPLEXITY
Materials provided by the teacher
