STUDY OF COMMUNICATION AND INTERACTIVE HUMAN BEHAVIOUR. PROFESSIONAL/PATIENT RELATIONSHIP
Academic year and teacher
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- Versione italiana
- Academic year
- 2022/2023
- Teacher
- SILVANA SABATO
- Credits
- 1
- Didactic period
- Primo Semestre
- SSD
- M-PSI/01
Training objectives
- The course aims to provide the theoretical and practical tools for the development of skills related to the management of appropriate communication strategies and the healthcare provider - patient relationship.
The course provides a means of developing the social skills such as assertive communication and prepares the ability to develop empathic attitudes. Prerequisites
- none
Course programme
- Structure and function of communication. Verbal and no-verbal communication. Communication axioms. Communicative tecniques.
Operator-patient relationship.
Role-play and simulations. Didactic methods
- Lectures and exercises (Role-play and simulations).
Learning assessment procedures
- Oral examination.
The oral examination will focus on the subjects listed above in "Program".
Criteria for the assessment of knowledge / skills acquisition:
- Student’s understanding of specific items requested;
- Ability to link and compare the different aspects and content covered;
- Reflective capacity demonstrated by the student with respect to the applicability of theoretical contents in the various areas of clinical intervention.
Each student will be asked 3 questions concerning the three macro-areas:
- Deepening and carrying out a term paper on a topic of choice;
- Structure and function of communication;
- Communication and helping relationship in health care.
A score from 0 to 11 (according to the criteria for the assessment the acquisition of the abovementioned knowledge / skills) to each question will be awarded.
The final grade will result from the sum of the three scores attributed to each applicant.
To pass the test students must acquire at least 6 out of 11 points for each question, a minimum score of 18 and a maximum of 33.
For the scorer of 31, 32, 33 students will be awarded with “30 cum laude”.
If the total score is less than 18, students must repeat the oral examination.
The examination will last for 20 minutes. Reference texts
- Vittoria M. Borella, La comunicazione medico/sanitaria. Le transazioni sulla salute nella comunicazione ospedaliera, ambulatoriale e di Pronto Soccorso, Franco Angeli Ed.
